Queue Management Reimagined

Cut wait times by 40%

Smart queue management that keeps your line moving and visitors informed — real-time tracking, appointment booking, and WhatsApp updates, built for banks, clinics, and anywhere people wait.

40% Less waiting
Real-time Live tracking
7 Analytics views

Founding-member access — before the public launch

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Be one of the first businesses on Welcomy

  • Early-bird pricing guaranteed
  • Priority onboarding & support
  • Free starter tier for early members
See How It Works
Dashboard
24
Waiting
8
In Progress
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Completed
Ticket A-042 called
Desk 3 is ready
Features

Everything you need to manage queues

From ticket creation to advanced analytics, Welcomy provides a complete queue management ecosystem.

Real-Time Queue Management

Live ticket tracking with queue position, estimated wait times, and instant status updates via WebSocket. Visitors always know where they stand.

Multi-Branch Support

Manage multiple locations from a single dashboard. Each branch gets its own boxes, categories, and staff assignments with centralized control.

TV Display & Visitor Kiosk

Dedicated kiosk mode for ticket creation and TV display for calling announcements. Voice announcements, QR codes, thermal ticket printing, and PIN-secured kiosk logout.

Appointment Booking

Let visitors skip the line entirely. Shareable booking links let them reserve a time slot in advance and arrive to a held spot — with automatic WhatsApp reminders before their appointment.

WhatsApp Notifications

Reach visitors where they already are. Automatic WhatsApp alerts when their turn is near, plus booking confirmations and reminders — built on the Meta Cloud API.

Analytics Dashboard

7-tab analytics suite: service overview, peak hours heatmap, category breakdown, staff performance, abandonment rates, SLA compliance, and volume trends.

AI-Powered Insights

Volume forecasting, staffing recommendations, anomaly detection, and natural language insights. Let AI optimize your queue operations automatically.

Multi-Language & Roles

Full English and Spanish support. Role-based access for Admins, Staff, and Viewer accounts with granular permission control and feature gating by plan.

Why Welcomy

Built for businesses that value their customers' time

40%

Reduce Wait Times

Real-time tracking and smart routing help cut average wait times dramatically. Visitors spend less time waiting and more time getting served.

7 tabs

Data-Driven Decisions

From peak hour heatmaps to staff performance metrics, turn queue data into actionable insights. AI forecasting predicts busy periods before they happen.

100%

Seamless Experience

Thermal ticket printing, QR codes for instant status tracking, push and WhatsApp notifications when it's their turn, and kiosk displays that keep everyone informed in real time.

Early Access

Be the first to know

Join our waitlist for early access and exclusive launch pricing. We'll notify you as soon as Welcomy is ready.

Founding-member access — before the public launch

No spam, ever. Unsubscribe anytime.

Be one of the first businesses on Welcomy

  • Early-bird pricing guaranteed
  • Priority onboarding & support
  • Free starter tier for early members
How It Works

Four steps to a better queue

A simple, intuitive flow that gets visitors from entry to service without friction.

01

Enter ID

Visitor enters their identification at the self-service kiosk. Quick, private, and touchscreen-friendly.

02

Select Service

Choose from available service categories. Each category has its own queue with dedicated staff and desks.

03

Get Ticket

Receive a ticket with a unique code and QR link — printed automatically on a thermal printer or displayed on screen. Track your position from your phone.

04

Track & Get Called

Watch your position in real time. Get a push or WhatsApp notification when it's your turn. The TV display announces your ticket number and desk.

Or skip the line entirely

Visitors can also book an appointment through a shareable link, choose a time slot, and arrive without waiting — with a WhatsApp reminder before their turn.

AI-Powered Intelligence

Intelligence built into every queue experience

Advanced analytics and machine learning that turn raw data into strategic advantages.

Volume Forecasting

Predict busy hours and days with confidence intervals. Plan staffing ahead of time — never be caught understaffed again.

Staffing Recommendations

AI calculates optimal desk allocation per hour based on historical patterns and target wait times.

Anomaly Detection

Automatic alerts for unusual patterns — high volume spikes, abnormal wait times, or sudden no-show surges.

Also includes
Scheduled reports via email
Webhook integrations
Data export (CSV/JSON)
SLA compliance tracking
Staff performance metrics
Category-level analytics
Pricing

Founding-member pricing

Join the waitlist now and lock in exclusive early-bird pricing before public launch. Founding members keep their rate.

Coming Soon
  • Lock in founding-member pricing — guaranteed
  • Be first in line when plans go live
  • Priority onboarding for early members
Get Early Access

Lock in founding pricing — limited seats

About Us

Built where the queue hits hardest

Welcomy was born in Asuncion, Paraguay — where long queues at banks, government offices, and clinics are part of daily life. We decided to change that.

We saw people losing hours in lines that could be managed in minutes. Welcomy is our answer: a platform that brings real-time intelligence to queue management, so businesses can serve better and people can wait less.

People First

Every feature starts with the person waiting. Technology should serve patience, not test it.

Data-Driven

Decisions backed by real analytics. From peak hours to staffing — we let the numbers lead.

Accessible

Built for businesses of all sizes. From a single desk to multi-branch operations.

Get in Touch

Let's talk about your queues

Have questions, want a demo, or just curious about Welcomy? We'd love to hear from you.

Or get early access to Welcomy

Get Early Access

Lock in founding-member access

Join the waitlist before launch and keep exclusive early-bird pricing. Just your email — 30 seconds.

Get Early Access