Cut wait times by 40%
Smart queue management that keeps your line moving and visitors informed — real-time tracking, appointment booking, and WhatsApp updates, built for banks, clinics, and anywhere people wait.
Founding-member access — before the public launch
No spam, ever. Unsubscribe anytime.
- Early-bird pricing guaranteed
- Priority onboarding & support
- Free starter tier for early members
Everything you need to manage queues
From ticket creation to advanced analytics, Welcomy provides a complete queue management ecosystem.
Real-Time Queue Management
Live ticket tracking with queue position, estimated wait times, and instant status updates via WebSocket. Visitors always know where they stand.
Multi-Branch Support
Manage multiple locations from a single dashboard. Each branch gets its own boxes, categories, and staff assignments with centralized control.
TV Display & Visitor Kiosk
Dedicated kiosk mode for ticket creation and TV display for calling announcements. Voice announcements, QR codes, thermal ticket printing, and PIN-secured kiosk logout.
Appointment Booking
Let visitors skip the line entirely. Shareable booking links let them reserve a time slot in advance and arrive to a held spot — with automatic WhatsApp reminders before their appointment.
WhatsApp Notifications
Reach visitors where they already are. Automatic WhatsApp alerts when their turn is near, plus booking confirmations and reminders — built on the Meta Cloud API.
Analytics Dashboard
7-tab analytics suite: service overview, peak hours heatmap, category breakdown, staff performance, abandonment rates, SLA compliance, and volume trends.
AI-Powered Insights
Volume forecasting, staffing recommendations, anomaly detection, and natural language insights. Let AI optimize your queue operations automatically.
Multi-Language & Roles
Full English and Spanish support. Role-based access for Admins, Staff, and Viewer accounts with granular permission control and feature gating by plan.
Built for businesses that value their customers' time
Reduce Wait Times
Real-time tracking and smart routing help cut average wait times dramatically. Visitors spend less time waiting and more time getting served.
Data-Driven Decisions
From peak hour heatmaps to staff performance metrics, turn queue data into actionable insights. AI forecasting predicts busy periods before they happen.
Seamless Experience
Thermal ticket printing, QR codes for instant status tracking, push and WhatsApp notifications when it's their turn, and kiosk displays that keep everyone informed in real time.
Be the first to know
Join our waitlist for early access and exclusive launch pricing. We'll notify you as soon as Welcomy is ready.
Founding-member access — before the public launch
No spam, ever. Unsubscribe anytime.
- Early-bird pricing guaranteed
- Priority onboarding & support
- Free starter tier for early members
Four steps to a better queue
A simple, intuitive flow that gets visitors from entry to service without friction.
Enter ID
Visitor enters their identification at the self-service kiosk. Quick, private, and touchscreen-friendly.
Select Service
Choose from available service categories. Each category has its own queue with dedicated staff and desks.
Get Ticket
Receive a ticket with a unique code and QR link — printed automatically on a thermal printer or displayed on screen. Track your position from your phone.
Track & Get Called
Watch your position in real time. Get a push or WhatsApp notification when it's your turn. The TV display announces your ticket number and desk.
Visitors can also book an appointment through a shareable link, choose a time slot, and arrive without waiting — with a WhatsApp reminder before their turn.
Intelligence built into every queue experience
Advanced analytics and machine learning that turn raw data into strategic advantages.
Volume Forecasting
Predict busy hours and days with confidence intervals. Plan staffing ahead of time — never be caught understaffed again.
Staffing Recommendations
AI calculates optimal desk allocation per hour based on historical patterns and target wait times.
Anomaly Detection
Automatic alerts for unusual patterns — high volume spikes, abnormal wait times, or sudden no-show surges.
Founding-member pricing
Join the waitlist now and lock in exclusive early-bird pricing before public launch. Founding members keep their rate.
- Lock in founding-member pricing — guaranteed
- Be first in line when plans go live
- Priority onboarding for early members
Lock in founding pricing — limited seats
Built where the queue hits hardest
Welcomy was born in Asuncion, Paraguay — where long queues at banks, government offices, and clinics are part of daily life. We decided to change that.
We saw people losing hours in lines that could be managed in minutes. Welcomy is our answer: a platform that brings real-time intelligence to queue management, so businesses can serve better and people can wait less.
People First
Every feature starts with the person waiting. Technology should serve patience, not test it.
Data-Driven
Decisions backed by real analytics. From peak hours to staffing — we let the numbers lead.
Accessible
Built for businesses of all sizes. From a single desk to multi-branch operations.
Let's talk about your queues
Have questions, want a demo, or just curious about Welcomy? We'd love to hear from you.
Email Us
For general inquiries, partnerships, or support.
[email protected]Location
Where we build and operate.
Asuncion, ParaguayFollow Us
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@welcomy.ioOr get early access to Welcomy
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